Integrated Management System (IMS)

RIDEC has defined, documented and implemented an integrated management system (IMS), which includes continuous improvement as a principle of its effectiveness in terms of quality, environment and occupational risk prevention.

• Processes needed to manage quality and to define the various units’ responsibilities and functions

• Established criteria and methods to ensure correct implementation and process control.

• Ensuring resource availability.

• Measuring, tracking and analysing processes.

• Acting in order to achieve the results planned and ongoing improvement.

• Ensuring improvement in both product quality and service by taking into account the rules and regulations applicable to the sector, the product, the service and client satisfaction.